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Analytics Designed for Communications Service Providers

Niometrics' Deep Network Analytics is designed to provide access to data for various business users with different data requirements. Our fully-integrated analytics stack possesses the unique efficiency to process high volumes of rich data streams, enabling real-time and historical queries to be performed on the same platform.

Adapt Customer Care Operations for the Digital Era
Precise Network Planning & Investment Decisions
Optimise Network & Service Experience Management
Derive Deep Insights into Digital App & Consumer Behaviours
Real-Time, Contextually Relevant Customer Engagement
Lead in Customer Experience

Evolved High-Resolution Deep Packet Inspection

To provide the most up-to-date insights, Niometrics’ Evolved High-Resolution Deep Packet Inspection (eDPI) technology revolves around and adapts to real world changes, accurately identifies applications, components, devices and meta-events across today’s networks in true real-time. The Niometrics eDPI engine is capable of identifying thousands of applications down to its components. For example, we can identify which specific service is being used within the WhatsApp application: WhatsApp Voice, WhatsApp Media, etc. It is also designed with an advanced signatures lifecycle management system that allows it to rapidly identify new trending applications and behaviours.

Extensive Traffic Signature Library
Micro Traffic Inspection Capability
High Frequency Updates
Market Specific Customisation

Unified Data Platform

Modular Deployment
A range of network and business centric workspaces can be quickly deployed across the organisation to meet business requirements.
Optimised Performance
A hybrid architecture of in-memory offline database and mediation layers allows users to perform near-instant queries and data retrievals.
Multi-System Integration
Enrich internal or external datasets by integrating northbound or southbound data sources through customer data feeds or REST APIs.

Domains: Fixed & Mobile

Services: Applications, Micro-Traffic Components, OTT Messaging, OTT Voice, Video, VoLTE, Browsing

Protocols: IP, TCP, UDP, HTTP/S, GTP-U/C, DIAMETER, RADIUS, S1AP, QUIC, etc

Technology: xDSL, HSBB, GPRS, UMTS, LTE, CDMA

True Real-Time
In-memory analytics and event stream indexing allows instant queries for faster time-to-insight and event triggers for speed-to-action.
Evolved Visibility
Our eDPI engine, which performs user and control plane capturing, inspection and decoding, when paired with Niometrics’ proprietary signatures system, provides deeper insights and intelligence for precise decisions and actions to be taken.
Multi-Dimensional
Dedicated analytics pipeline to process complex, multi-dimensional data to address specific business intelligence requirements.
Agility
Deploy quickly with customisable modules and scale analytics capability to support increasing network demands and user sophistication. Our end-to-end, software-based solutions feature an architecture that is designed to be flexible, extensible, and scalable to meet current and ever-increasing data needs.

Designed with the User in Mind

Users with different business objectives and workflows can access and share information from a common data platform through modular user workspaces, which are specifically designed for different data and information needs.

Workspaces

Network Analytics
Real-Time Network Analytics provide end-users immediate access to operational data and enable analytics to be applied to business processes that have limited time windows and require rapid reactions to events and changing conditions. By gaining visibility and tracking services and applications performance in real-time, Service Providers can proactively detect service/subscribers experience affecting issues, drill-down for root cause isolation, and make quick decisions in order to efficiently solve issues as they occur, as well as roll-up for an assessment of overall impact.
Designed for:
  • Network Design, Planning and Optimisation
  • Service and Network Operations
  • International Connections Planning and Monitoring
  • Roaming and Services Planning and Monitoring
Subscriber Care
Analyse subscriber experience, service quality, device, activity and usage behaviour to create personalised approaches to customer care management.
Designed for:
  • Call Centre Operations
  • Service and Network Operations
  • Proactive VIP Care
Geo-Visualisation
Map and visualise the network down to the cell level to determine localised impact on service and application performance.
Designed for:
  • Network Design, Planning and Optimisation
  • Service and Network Operations
  • International Connections Planning and Monitoring
  • Roaming and Services Planning and Monitoring
  • Marketing, Commercial and Product Planning
Reporting and Analytics
Analyse and filter network data from multiple dimensions such as applications, services, network and devices. Reports can be designed and scheduled by users for routine management and operational reviews.
Designed for:
  • Marketing, Commercial and Product Planning
  • Executive Planning and Management
  • Network Design, Planning and Optimisation
  • Service and Network Operations
  • International Connections Planning and Monitoring
  • Roaming and Services Planning and Monitoring
Scenario Triggers
Design and push real-time system triggers based on scenarios or use cases. Identify events contextually by defining granular, multi-criteria, subscriber, service, location and network filters.
Designed for:
  • Marketing, Commercial and Product Planning
Alerts
Create and receive real-time alerts and notifications based on multiple network performance indicators.
Designed for:
  • Service and Network Operations
  • Proactive VIP Care
Session Trace
Correlate user with control plane session flow diagrams across relevant network elements and interfaces to accelerate anomaly detection and root cause analysis.
Designed for:
  • Service and Network Operations
  • Revenue Assurance and Fraud Detection

Contact

Niometrics is an emerging technology leader in Communications Service Provider Network Intelligence & Customer Data Analytics. Our HQ is in Singapore and we are trusted by leading operators in Asia, with a combined and fast growing base of over 300 million subscribers.

To find out more about us, please contact us at info@niometrics.com

For interest in joining Niometrics, please email us at careers@niometrics.com