What we do
Niometrics is a network analytics company that provides solutions for Communications Service Providers (CSPs) to develop strategies and decisions for new digital businesses, customer experience management, and network planning and optimisation. We partner with some of the largest telecommunications providers in the world, enabling them to take better, and more timely actions to drive higher business ROIs.
As we continue to expand, we want to retain our entrepreneurial spirit while building more robust business practices. It takes up projects across a wide range of areas, leading initiatives that create the organisational ingredients indispensable to our continuous growth.
We are the backbone of business success through close collaboration with Client Partnerships team. We build and manage business operational process to improve sales performance and drive revenue. That involves, for example, working closely with clients, from designing supply chain models to monitoring sales improvement process, to optimise commercial operations and quickly identify and solve business issues. We also keep a close eye on internal operation and industry trends to provide insights and guidance for sales strategy development.
Ultimately, we do not shy away from any challenge: wherever there is an opportunity to strengthen Niometrics’ business IQ, with client satisfaction and hunger for business success at the heart of everything we do, the Client Operations team must be ready to jump on.
Your role as Operations Assistant
As an Operations Assistant, you will work closely with the SVP, Operations to drive sales performance and efficiency through collaborations with relevant teams. You will monitor sales orders and supplier relations, compile sales reports and distribute them to relevant departments, attend to any correspondence and emails by customers, clients and contractors, as well as keep updated on industry trends and consumer market.
You will also oversee daily business operations internally. You will be responsible for enforcing company policies and procedures within the office, proactively recommending improvements to increase performance, and liaising with different departments to improve performance and work efficiency.
What we value
- Understanding of the industry and market trends
- Excellent verbal and written communication skills
- Strong business acumen
- High attention to detail
- Ability to work effectively in a fast-paced environment
- Analytical skills to sift through high volumes of data and information